The installation of the Robotic Parking System in Hoboken, New Jersey in 1996 was the first such automated parking garage in the United States of America.
Computer logs of close to 700,000 transactions in the automated parking garage show an “up time” over four years of continuous 24/7 operation of 99.99%. Occupancy of the 314 space Hoboken facility was above 300 cars.
The project has its challenges, many of them related to the socio-economic climate of Hoboken at the time as well as the challenges of being first to market with a new technology (more info). During such intensive operational conditions, we were able to learn exactly what elements could be improved and then incorporated those improvements into our next generation installations.
Users of the Hoboken facility regularly filled out written survey forms which show comments such as:
- “I’d give up food before I’d give up this garage.” –E.H.
- “… it has been easy and trouble free – very pleasant – and the closest we will come to a driveway in Hoboken.” –L.V.
- “… It’s such a pleasure to park and walk across the street to my apartment. I’ve been timing how long it takes to retrieve my car, and it’s been about 1 1/2 minutes (not bad at all – ‘smiley face’) … This garage … is (a) great addition to the neighborhood.” –R.C.
- “It is the wave of the future … Does it work? Yes … I watched while Robotic Parking’s staff ran some of the many thousands of storage and retrieval cycles with and without vehicles.” –J.F.
- “… it has been very good … Today there were 3 of us in a row retrieving cars, and everything ran smoothly …” –H.W.